Privacy Policy
Darkpoollv S.R.L. (hereinafter "Darkpoollv", "we" or "the Platform"), with legal domicile at Av. Arce N° 2631, Edificio Multicine, Floor 12, La Paz, Bolivia, is committed to protecting the privacy of its users' personal data in accordance with the current legislation of the Plurinational State of Bolivia.
1. Information we collect
We collect information that you provide directly when registering on our platform, when making inquiries through contact forms, or when interacting with our digital services. This includes your full name, email address, phone number, and any other data you choose to share voluntarily.
Additionally, we automatically collect technical data when you access our website, such as your IP address, browser type, operating system, pages visited, time spent, and cookie data, as established in our Cookie Policy.
2. Purpose of data processing
We use your personal data to manage your account and provide access to platform services, respond to your inquiries and information requests, send you relevant communications about real estate projects and platform updates, and comply with legal and regulatory obligations before the Financial System Supervision Authority (ASFI) and other entities of the Plurinational State of Bolivia.
Under no circumstances will we use your data for purposes incompatible with those described in this policy without prior notice and obtaining your consent when necessary.
3. Legal basis for processing
The processing of your personal data is based on the consent you grant by accepting this policy, the execution of the contractual or pre-contractual relationship you maintain with Darkpoollv, and compliance with applicable legal obligations in Bolivia, including those derived from Law No. 393 on Financial Services and complementary ASFI regulations.
When processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing prior to its withdrawal.
4. Sharing data with third parties
We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. We may share information with technology service providers who assist us in operating the platform, always under confidentiality and data protection agreements.
We may also disclose personal data when required by competent judicial or administrative authorities of the Plurinational State of Bolivia, in accordance with legal procedures established in the Political Constitution of the State and applicable legislation.
5. Data security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption in transit and at rest, role-based access controls, continuous security monitoring, and periodic audits of our systems.
However, no data transmission or storage system is completely secure. While we strive to protect your information, we cannot guarantee the absolute security of data transmitted over the internet.
6. User rights
As the owner of your personal data, you have the right to access information we hold about you, request the rectification of inaccurate or incomplete data, request the deletion of your data when no longer necessary for the purposes for which it was collected, object to the processing of your data in certain circumstances, and request the portability of your data.
To exercise any of these rights, you can contact us at contacto@darkpoollv.com. We will respond to your request within the timeframe established by current regulations.
7. Data retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period. Criteria used to determine the retention period include the duration of the contractual relationship, legal retention obligations, and applicable limitation periods.
8. Changes to this policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our data processing practices or applicable legislation. Any changes will be published on this page with the corresponding update date. We recommend reviewing this policy regularly.
9. Contact
If you have questions or concerns about this Privacy Policy or the processing of your personal data, you can contact us at: Darkpoollv S.R.L., Av. Arce N° 2631, Edificio Multicine, Floor 12, La Paz, Bolivia. Email: contacto@darkpoollv.com. Phone: +591 2 277 4500.